Privacy Policy
Last Updated: January 15, 2024
At SpectraPlan Culinary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Full name and contact details
- Email address and phone number
- Billing and payment information
- Demographic information for service customization
- Emergency contact information for workshop safety
Usage Data
- Website interaction and browsing patterns
- Service usage statistics and preferences
- Device information and technical specifications
- Cookies and similar tracking technologies data
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Processing registrations and managing accounts
- Delivering cooking workshops and recipe kits
- Providing customer support and communication
- Processing payments and managing billing
Service Improvement
- Analyzing usage patterns to enhance user experience
- Developing new culinary programs and features
- Personalizing content and recommendations
- Conducting market research and surveys
Legal Compliance
- Meeting regulatory requirements and obligations
- Protecting against fraudulent activities
- Ensuring the safety and security of our services
- Enforcing our terms and conditions
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
- Payment processors for transaction handling
- Shipping partners for recipe kit delivery
- IT service providers for technical support
- Marketing platforms for service communication
Legal Requirements
- When required by law or legal process
- To protect our rights and property
- In emergency situations involving personal safety
- During business transfers or acquisitions
Data Security
We implement comprehensive security measures to protect your information:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection protocols
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your stored data
- Request correction of inaccurate information
- Withdraw consent for data processing
- Request deletion of your personal data
- Object to certain types of data processing
- Receive your data in a portable format
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your data during international transfers.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@spectraplan.media
Phone: +1 431035587
Address: 123 Culinary Avenue, Toronto, ON M5V 2T6